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  • KDS
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• Knowledge Discovery Services & Application
• Knowledge Discovery Service processes
• The processes of Knowledge Discovery Service
• Knowledge based customer strategy
• Re-use of KDS – Same client, similar opportunity
• Driver for Re-Use: Regularity
• Re-use of KDS – Same client, new opportunity
• Re-use of KDS – New client

Re-use of KDS – Same client, new opportunity

Re-use of KDS – Same client, new opportunity

Re-use is the key to provide Knowledge Discovery Services

• Make a new KDS-process for a known client
  • have an overall vision (as CRM)
  • introduce KDS in small, realistic and controllable steps
  • priorities them according to business value and expected ROI
    
    
• What can be reused
  • same context / environment
  • different business problem
  • different KDS-process
  • partially the same data format
  • partially the same data quality problems
  • partially the same data content